# Support Center

Tutorials, videos, and all the help you need!

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**Tutorial Guides**](https://www.boddlelearning.com/support)  
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**Tutorial Videos**](https://www.boddlelearning.com/video-tutorials)

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**FAQ & Technical Requirements**  
Troubleshooting Connectivity Errors and Giving Devices Website Access](https://www.boddlelearning.com/support/troubleshooting)

**Playing the Game**  
Getting Started for Parents and Teachers as Well as Some Introductory Information for the Kids](https://www.boddlelearning.com/support/playing-the-game)

**Student Management**  
Adding & Removing Students, Printing Log-In Sheets, Password Management, and Editing Classroom Settings](https://www.boddlelearning.com/support/student-management)

**Curriculum & Learning**  
Differentiating Learning and Creating Assignments](https://www.boddlelearning.com/support/curriculum-learning)

**Reports/Analytics & Monitoring**  
Live Feed, Classroom & Student Progress, Usage, and Learning Gaps](https://www.boddlelearning.com/support/reports)

**Getting Started**  
Everything you need to know about payments and billing.](https://www.boddlelearning.com/curriculum-resources#)

**Student Management**  
Hit the ground running with this handy group of articles.](https://www.boddlelearning.com/curriculum-resources#)

**Curriculum & Learning**  
Become a privacy pro with this sequence of guides](https://www.boddlelearning.com/curriculum-resources#)

**Reports & Analytics**  
Get to grips with all that data, these articles will help.](https://www.boddlelearning.com/curriculum-resources#)

## Frequently Asked Questions

### Troubleshooting game loading and freezing issues

If you’re experiencing issues such as the game failing to load, freezing during play, crashing and reloading, or site access, here are some [troubleshooting tips](https://www.boddlelearning.com/troubleshooting/helpful-troubleshooting-tips) to help solve the issue.

### What devices/platforms does Boddle run on?

Boddle currently runs on iOS mobile devices via the [Apple App Store](https://apps.apple.com/us/app/boddle/id1520367760), Android mobile devices via the [Google Play Store](https://play.google.com/store/apps/details?id=com.boddle.learning), and web browsers — particularly Google Chrome, Mozilla Firefox, and Safari — on laptops and Chromebooks.

## iOS Mobile App

**Supported Versions:**

**iOS 11.0+**

**General:**

Storage Space for Application: 300 mb

**_Get the app_** [_HERE_](https://apps.apple.com/us/app/boddle/id1520367760) **_!_**

## Android Mobile App

**Supported Versions:**

**Android 5.0+**

**General:**

Storage Space for Application: 70 mb

**_Get the app_** [_HERE_](https://play.google.com/store/apps/details?id=com.boddle.learning) **_!_**

## Web

**Supported Browsers:**

- **Firefox 52+**
- **Chrome 57+**
- **Safari 11+**

## Network Requirements

**Minimum: 376 kb/s**

**Recommended: 1 Mb/s**

### What subjects does Boddle cover?

We currently have grades K-6 Math, ELA, and now, Science!

### Will Boddle run on my mobile device?

Yes - We support both iOS and Android devices.

Download Boddle on the [Apple App Store](https://apps.apple.com/us/app/boddle/id1520367760).

Download Boddle on the [Google Play Store](https://play.google.com/store/apps/details?id=com.boddle.learning&hl=en_US&gl=US).

### Why is the company called Boddle?

Boddle is named after our unique bottle-headed game characters that fill up as they learn.

When their heads are filled up, they pour back out to water plants and trees!

Boddles are designed to tell students:
1. To fill up on knowledge
2. To value themselves and others for the content of their character
3. That they have the power and ability to change their environment for the better

### Does Boddle have an initial placement test for students?

Boddle automatically gives all new students a placement test when they start playing the game, and gets students to the right level after a series of assessment items that look like regular gameplay. You can learn more about the Placement Test [here](https://www.boddlelearning.com/reports-analytics-monitoring/utilizing-placement-tests).

You may override the curriculum by changing the level for individual students using the “Change Curriculum” function, as well as through “Assignments”.

For more information on how to do so, click [here](https://www.boddlelearning.com/curriculum-learning/change-student-curriculum).

### How do I make Boddle run faster?

Is Boddle running slow on your Chromebooks? You can make it run faster/better by clearing your browsing data.

To do that:
1. Click on the “Menu” button in the upper-right corner of the Chrome window.
2. Choose “More Tools”
3. Click “Clear browsing data”

### Is Boddle Free?

Boddle is a free / no-cost program - our goal is to keep Boddle free for teachers, schools, and districts. All educational content on Boddle is free. Parents can optionally purchase a Boddle Premium Subscription for their children that provides additional in-game challenges and in-game rewards. This allows Boddle to continue to provide free educational content and gameplay to all students.